FAQ
Common questions
Yes, all diagnosis reports, prescriptions, and physician recommendations are saved in your secure patient portal. You can view, print, or download them as PDFs at any time.
Darusalam Hospital takes patient privacy seriously. Our system uses secure role-based portals to ensure your medical history, diagnosis, and clinical data are kept strictly confidential and accessible only to authorized professionals.
Our secure video consultation rooms open directly in your web browser. After booking an appointment and completing your payment, you can join the meeting at the scheduled time right from your dashboard. No external app downloads are required.
We support multiple secure online payment options including Debit/Credit cards, Mobile Money (EVC Plus, Premier Wallet), and Direct Bank Transfers. A digital receipt is automatically generated after each transaction.
Yes! You can fill out your chief complaint records, medical history, and pre-admission details from your portal. Our medical team will review it prior to your physical arrival to expedite your care.
Our online telemedicine platform is designed for scheduled, non-emergency consultations. In case of an emergency, please visit our 24/7 Emergency & ICU Center at Yaqshid District, Mogadishu immediately, or contact our emergency desk at +252 613795413.